Privacy Policy

Last Updated: March 8, 2026

Supply Chain Complete, Inc. (“SCC,” “we,” “our” or “us”) values and is committed to protecting your privacy. This Privacy Policy (“Privacy Policy” or “Policy”) sets out how we collect and process Personal Information when you visit our website (“Website”) or, if you or your company is a customer, use our hosted software platform (“Platform”), or contact us or engage with our other services (collectively, with the Platform, the “Services”).

Your privacy is important to us, so please take some time to carefully understand our policies and practices. By using the Website or Services, to the fullest extent permitted by law, you acknowledge that you have read and agreed to the terms of this Policy. Please understand that we reserve the right to change any of our policies and practices at any time, but you can always find the latest version of this Policy on this page.

1. When Does This Policy Apply?

This Privacy Policy applies to the following Personal Information that is collected or processed:

  • When you contact us to learn more information about our Services, such as by submitting a contact form, request, questions or comments.
  • When you register for an account to access, log in to, or use our Platform or Services.
  • When you engage with our other Services, such as by submitting a Service request or other Feedback.
  • In other instances when you interact with us, such as on our social media platforms.

2. What Information Do We Collect and Why?

Personal Information is any information that identifies, relates to, or can be linked to a natural person (“Personal Information”). We may collect certain Personal Information from you when you provide it to us on our Website or engage with our Services. This information may include your name (or company name), email address, phone number, IP address, or geolocation data. We may also collect any other Personal Information that you voluntarily share with us while using or interacting with the Platform.

We collect this information from you to contact you and provide information you have requested on the Website or about the Services, to provide access to the Services to customers and their authorized users, to provide you with information and support in connection with your use of the Services, and to monitor, operate, train, and improve our Services.

3. Where is Your Personal Information Processed and Stored, and How is it Protected?

We process and store your Personal Information on servers located in the United States and endeavor to implement adequate physical, technical (such as encryption and firewalls), and administrative safeguards, to protect your information. We monitor network activity on the Services to detect unusual or suspicious activities. If we detect a data breach, we will act immediately to contain it and will follow all legal disclosure requirements for authorities and impacted users.

4. Will We Share Your Personal Information with Anyone Else?

No, we do not share your personal data with anyone else, apart from the vendors who help provide the service (e.g., web hosting, email providers and database servers). However, we may share your Personal Information for the following legal purposes:

  1. Legal Disclosures. We may disclose Personal Information if we have a good faith belief that disclosure of such information is helpful or reasonably necessary to:
    • Comply with any applicable law, regulation, legal process or governmental request;
    • Enforce our policies, including investigations of potential violations thereof;
    • Investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues;
    • Establish or exercise our rights to defend against legal claims; or
    • Prevent harm to the rights, property or safety of us, our Services, you, or any third party.
  2. Disputes. In case of any dispute with or concerning you, we may disclose Personal Information relating to you with our legal counsel, professional advisors and service providers, the relevant court or other tribunal and other third parties as needed in order to resolve the dispute, defend ourselves against any claims, or enforce our rights.
  3. Mergers and Acquisition. In the event that we, or a part of our business, are sold to a third party, or if we are merged with another entity, or in the event of bankruptcy or a similar event, we will transfer information about the relevant portions of our business as well as relevant customers and users, to the purchaser or the entity with which we are merged.
  4. External Links. Our Website or Platform may contain or provide links to other websites or services. However, we are not responsible for their privacy practices. We encourage you to be aware of when you leave our Website or Platform and access a third party website or service, and to read the privacy policies of every website and service you visit. This Privacy Policy applies only to SCC’s Website, Platform and Services.

5. How Long Will We Retain Your Information?

We will retain your data for as long as necessary for the purpose for which it was collected, or for as long as necessary to comply with our legal obligations, resolve disputes or complaints, or enforce our policies, or until you submit a request to delete it. We may rectify, remove, or replenish incomplete or inaccurate information at any time and at our own discretion. If you have any questions about the information we have collected about you, please contact us at questions@sccomplete.com.

6. Do We Utilize Cookies?

Yes, we use cookies to measure your activity and manage your sessions on the Platform. We only track basic and necessary elements and do not track your online activities over time and across third party websites or online services, nor do we allow third parties to collect Personal Information about you when you use the Services. We do not respond to web browser “do not track” signals or similar mechanisms.

7. How Can You Update, Correct or Delete Your Personal Information?

To submit a request to update, correct or delete the Personal Information we have collected about you, please contact us at questions@sccomplete.com. In your message, please include a detailed description of the request.

8. Does This Privacy Policy Apply to All Information You Provide?

This Privacy Policy does not apply to any unsolicited feedback you provide to us through the Service or through any other means. This includes, but is not limited to, any ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, “Feedback”). All Feedback shall be deemed to be non-confidential, and we shall be free to reproduce, use, disclose, and distribute such Feedback to others without limitation or attribution.

9. What Rights Do EU Users Have Under the GDPR?

Our Services are not currently directed to users located in the EU.

If you access our Website or Platform from outside of the United States, information that we collect about you will be transferred to servers inside the United States, which may involve the transfer of information out of your country of origin. By allowing us to collect personal information about you, you consent to such transfer and processing of your personal information.

We will share personal information with our service providers for the purposes set out in this privacy policy. Where we collect personal information relating to individuals within the European Economic Area, it will be transferred to our servers within the United States on the basis of your consent.

Your European Privacy Rights

For European residents only. Under European data protection law, in certain circumstances, you have the right to:

  • Request access to any personal information we hold about you (“Subject Access Request”) as well as related information, including the purposes for processing the personal information, the recipients or categories of recipients with whom the personal information has been shared, where possible, the period for which the personal information will be stored, the source of the personal information, and the existence of any automated decision making;
  • Obtain without undue delay the rectification of any inaccurate personal information we hold about you;
  • Request that personal information held about you is deleted;
  • Prevent or restrict processing of your personal information; and
  • Request transfer of personal information directly to a third party where this is technically feasible.

Where you believe that we have not complied with our obligations under this privacy policy or European law, you have the right to make a complaint to an EU Data Protection Authority in your country.

You can exercise any of these rights by contacting us using our email address provided below.

10. How We Make Changes to This Policy

We occasionally update this Privacy Policy. It is your responsibility to stay up to date with any amended versions. If we modify this Privacy Policy, we may notify you of the changes through either a notice on the Website, an email notification, or other reasonable means. Any changes to this Privacy Policy will be effective immediately, and shall apply to all information we maintain, use, and disclose. By continuing to use the Services following such changes, you consent to those changes.

11. Information Submitted by Minors

We do not knowingly collect Personal Information or other information from children under the age of 13, and our Services are not intended for use by children. If you are under the age of 13, please do not submit any Personal Information or other information through our Services. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Information on the Services.

12. Anonymous Information

We may use information we collect or receive which cannot be connected to any particular person or which is anonymized or aggregated such that it can no longer be connected to or used to identify any particular person as Personal Information, even if it was originally linked to or stored with Personal Information. Such information cannot be used to identify you or any other person. We may use anonymous information internally for a variety of purposes, including improving or training the Services, and may share it with third parties or even publish it for any reason.

13. How Can You Contact Us?

Please feel free to contact us if you have any questions about this Privacy Policy or our information practices regarding the Services. You may contact us by email at the following address: questions@sccomplete.com. We will respond to your request within ten (10) business days.